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Customer support

Save 30-70% hiring remotely. Motivated & qualified
Customer support reps – Fast. Risk-free. Hassle-free.

Seamlessly hire first-class collaborators from Latin America. Excellent, reliable, pre-vetted talent at your fingertips.

HIRE WITH NEAR
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Expand your talent pool and avoid rising operational costs.
Smaller firms can compete now hiring with Near.

Near can help you

  • Save 30-70% on salaries
    Lower-cost, motivated candidates.
  • Hire quickly - 10x Faster
    Typically in under 20 days.
  • Find the best teammates for you
    Extensive experience interpreting customer requests, assisting, and resolving issues.
  • Save time with pre-vetted candidates
    English speaking. Highly skilled. Comprehensive customer support experience.

Customer support representative Experience

Near candidates are top university grads with excellent English proficiency and impressive work experience.

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Junior — Junior Customer support representatives have with 1-2 years of experience or less.

Mid-level/Semi-senior — Mid-level Customer support representatives have 3-5 years of experience.

Senior — SeniorCustomer support representatives have 5 years of experience or more.

Head/C-level /Managers / VPs — Managers / VPs Customer support representatives have 7+ years of experience in management roles.

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See a few of our 15k pre-vetted candidates

Bruno D.

Bruno D.

Customer Success Manager
 from 
Chile
Monthly Salary
$
1.5
k
$
2.5
k

Why LatAm?
Teammates, not resources.

US Time Zones

US Time Zones

Hire teammates, not offshore resources. Near candidates work in US time zones.

Strong English

Strong English

Candidates verify their English level on sign-up. Plus, our recruiters filter the best apps for your job to save you time.

Seamless Work Culture

Seamless Work Culture

Leverage a set of processes tailored to manage remote onboarding, compliance, and payroll.

Save 30-70% on salaries

Lower Operational Costs

LatAm salaries are 30-70% below US market. It’s a win-win situation.

How it works

If you don’t hire, you don’t pay a cent.
No upfront or hidden fees.

1

Sync
with you

We'll discuss your hiring needs and help finish crafting any Job Descriptions.

2

Review and Interview

We'll post your job on our platform and our recruiters will send qualified apps your way. We integrate with your hiring process.

3

Hiring,
made simple

No need to set up an entity, deal with international payments, or ship equipment. Near does it all for you.

All in cost, simple monthly fee

Customer Support Rep

  • Quickbooks, Excel, Netsuite, etc.
  • Experts in US GAAP
  • 1+ yrs of experience
  • Great communication
Hire
Customer Support Rep
Starting at
$
1.4
k
/month
Have a role?
Get pricing
We were determined to work with global talent in our local time zone, and Near has been a fantastic way to find talented Latin American team members.
John Kennedy
Founder / CEO
 at 
Mesa Cloud
I actually ran ads at the same time on We Work Remotely and RemoteOK, and it was shocking to see the difference.
Tom Elliott
Vice President of Product Management
 at 
Bonfire
Not only did we double the size of our sales force in four short months, we found top talent.
Deanna Hunt
Global Senior Sales Recruiter
 at 
Metabolic Living
Frequently asked questions

How do I know I can trust your candidates?

We pre-vet all of our candidates for English fluency and clean resumes. We run reference calls and international criminal background checks. We’ll do our best to find a teammate you can stay with for the long term!

Do I need to sponsor candidates / issue a work Visa to hire in LatAm?

You don't. Candidates are not US-based and therefore don't need a visa/sponsorship to work.

What roles can I hire for?

We specialize in the following categories: Finance & Accounting, Customer Support & VAs, and Sales & Marketing. We can quickly fill any role that falls into one of those buckets. We fill Software Engineer roles with a standard recruiting model.

How do I pay candidates?

When you're ready to make a hire, we'll connect you with one of our payroll partners. They can help you pay your international employees with ease.

What does zero-risk hiring mean?

If you don't make a hire, you don't pay anything. We don't charge upfront fees and we make pricing is fully transparent once we have your role requirements.

How does your pricing work?

We charge a flat fee per hire that can be paid as a monthly fee or a one-time success fee. We occasionally charge a % of the candidate's salary if the role is very niche or is in Software Engineering.

All the nearshore perks

Zero-hassle hiring
Get in touch